I made a major and embarrassing mistake on my previous post on EPF. I have deleted that particular post. If I correct that mistake, the EPF loan portfolio will be worst. EPF basically practices a policy that consolidate subsidiaries but not associate. I found out that they do not consolidate RHB Capital, so, I assume EPF practices no consolidation at all. But, they actually consolidate their subsidiaries, so they consolidate Malaysia Building Society Bhd (MBSB). All the personal loan is from MBSB consolidated books.
This lead me to today post. This is not a post that talked about EPF loan portfolio, that will be a post for another day. This will be a post on the "Personal loan" by MBSB and all the other organizations involve in a loan scheme to civil servants known as "Direct Deduction Lending Scheme". The scale of this loan scheme is crazily huge. It is so huge that, I think I may have made a mistake. I checked for a couple of times and found out that I indeed did not miss any zeros. The numbers is really that big.
How big? It is so big that it is twice the size of the "personal loan" extended by our banking system - that is your regular banks like CIMB, Public Bank, Maybank and etc. It is so huge that it will increase our household debt by 10% and all these 10% increase of our outstanding household loan (which include your housing loan) focuses on labour force from one sector- the civil service. By adding the size of these personal loans to the existing personal loan in our banking system, it will make the size of our personal loan market 63% the size of our hire-purchase passenger cars market. You may ask, "How can such a big loan to not be included in BNM data? You must have made a mistake.". Yeah, that's the question I asked myself too when I compare the size of lending under this scheme to the total size of our personal loan market as stated by BNM Monthly Statistical Bulletin. The size of this lending scheme is twice the amount stated by BNM statistics. So, I must have added my amount wrongly right? I checked and I did not add it wrongly. I subsequently found out that, despite the lending is done by institutions with the word "Bank" on their name, they are apparently not
on the
list of banking institutions defined by BNM.
What is Direct Deduction Lending?
Direct deduction lending is basically a personal loan scheme offered to civil servants that reduces collection problem by ensuring that the lender received their monthly installments before the civil servant get their salary. It is similar to the scheme operated by RCE Capital with some minor differences. Now, anyone with certain amount of skepticism would know that RCE Capital business model would face some problem before they actually face the problem they are facing now. You can't run a business model that is based upon screwing your customer (16% effective interest rate lending, if that's not screwing your customer, what is?) and expect the business model to sustain and last. Sooner or later, your business model will face some trouble. You can only run a business model that based upon screwing your customer if it involve a certain kind of addiction like gambling (a form of private tax levy on stupid people) and tobacco. Even if it involve addiction, you may still face problem like the class-action suit that hit tobacco firms in US. RCE Capital do not have the "addiction" factor in its business model, so, it faces problem. So, the loan offered under direct deduction lending, is generally less expensive than the one offered by RCE Capital.
AMReseach did a good job detailing the Direct Deduction Lending scheme with their initiating coverage report on the smallest player on that space- MBSB. I learnt most of the mechanics on the scheme from that report. If you are interested, please look up a report titled "MBSB-In a Sweet Spot" on 30th March 2011. Here's a good graphic in the report:

If you remember your Form 3 Kemahiran Hidup, ANGKASA is basically the umbrella organization for all the co-operatives in Malaysia. A lot of these co-operatives members are civil servants. Personal Loan, intially is a high risks loan as it did not have any collateral. So, if the borrowers do not repay your loan, the banks could not sell any of the borrower assets to recoup the loan without going through a legal exercise. But, ANGKASA acts as the collection agent for the lending institution ( Bank Rakyat, Bank Simpanan Nasional, Agro Bank and MBSB). Mininistry of Finance will sent a portion of the civil servant salary which amounts to the monthly installment to ANGKASA for it to forward to the lending institution. So, by getting their hands on the borrower salary before it gets to the borrower, the collection risks is reduced significantly. It makes an inherently risky loan much less risky. The only significant risks they are having are the risks of the borrower losing a job or the employers could not pay the borrower salary, which is substantially lower in civil service.
The Size of the Lending
It is hard to estimate the size of this lending scheme as most of the institution does not break it out. So, I just add up the portion known as “Consumption Credit” that is provided in their annual report. There is also a “Personal loans” section provided in the annual report but the numbers tend to be higher, so, I take the lower number. Most of the personal financing option in these organizations is targeted at the civil servant with the minority targeted at staff of GLCs as well as medical doctors. You can look at the financing options here:
Bank Rakyat,
BSN,
Agro Bank and
MBSB. The estimate does not include one of the lending institution- Agro Bank as I do not understand their annual report. Here are the estimates:
As at 31 Dec 2010, the outstanding DDL loan portfolio hit a size of RM50.9b, more than triple from the RM16.7b level recorded in 2006 at a compounded growth rate of 32% per annum. As a comparative figure, the banking system which consists of your regular Maybank, CIMB, Public Bank and foreign ones like Citibank as well as the Islamic banks only lent out RM22.6b of personal loans. So, these three obscure institutions lend out 2.2x more than our entire banking system. However, we must take note that these three institutions, historically has a much larger personal loan book than the banking system as a whole. In fact, the personal loan book of the banking institution manages to quadruple within the same time frame, albeit starting at a much lower base. Most of the increase came from the Islamic banking sector who manages to astonishingly increase their personal loan book by almost 6x within 4 short years. If one looked at the islamic banks personal financing products, they offer similar products targeting civil servants. The concertrated nature of these loan is indeed disturbing. Here's the Average DDL Loan Per Civil Servant:
Please take note that the chart is not from any official source. I just combine those data. As the chart shows, civil servant owe an average of RM40k via DDL financing scheme. However, this number may be overstated as we do not know how much of the outstanding loans are DDL scheme. Bank Rakyat first talked about these sort of loans in 2006. So, I stripped off all the outstanding loan in 2006 to tone down the number (not exactly a smart way of doing things, but, I can't think of a better one. Any suggestions?). Here's the number stripping off 2006 loans:
By stripping off 2006 loans, we get a loan of RM27k per civil servant. Still a very significant amount. The real number may be between these two number. Remember these are personal loans, loans that are used to buy the latest LG Flicker Free Cinema TV, renovate the house, get a nice wedding, go to a nice holiday in Europe and etc. All these are spent on useless stuff.
The stimulus effect of all these loan hitting the market in 2010 is akin to Najib announcing a 4 months bonus to the civil servants. Market economists talked about the stimulus effect of one month bonus, the effect of these loan is 4 months! From 2007-2010, the stimulus effect is equivalent to Najib announcing a 11 months bonus to the civil servant. So, 10% of our workforce basically front-loaded almost one year of discretionary spending within the 4 year period. The only different between a real bonus announced by Najib and these DDL loans is that, this one, the people have to pay back.
The AmReseach analyst who publishes the rather complete report estimated that the potential size of these civil servant personal loan market to be around RM127.5b. I hope for the sake of these civil servants, the huge market size would never be reach. Her estimates is probably a bit too optimistic and aggressive as loan of that size would be around 20% of our GDP. She is estimating that each civil servant would take up a personal loan worth RM106k each. This is on top of housing loan and hire purchase loan for cars. I think the market is probably reaching saturation point at the current moment as the total numbers of personal loans extended to the civil servants is probably larger than the number indicated here. The numbers here do not include : i) the agro bank figure ii) Other institutions lending under an indirect scheme like RCE Capital and iii) Loans from Islamic banks that target at the same segment.
A typical DDL lending scheme may allowed up to 60% salary deduction, that is, you can borrow up to 60% of your cash flow. This is a crazy number for a personal loan. The average number for a HOUSING loan is around 30% in Malaysia. That's mean the maximum limit that one can borrow for a personal loan under the DDL scheme is twice that of a housing loan. The DDL housing scheme also allow people to borrow up to have 20 years of repayment. Judging by the maturity profile of the loans, it seems that a lot of the people took up the option of repayment period in excess of 5 years. How long is the actual repayment? We would never know unless the institutions disclose their loan book. These sort of scheme also target pensioners. Yes, pensioners!
Despite all these scary figure, as long as our government remain solvent, all these loan would not go bad. My key concern is that, by front-loading their purchase, quite a significant number of our household will have their purchasing power reduced resulting in slower consumer consumption growth in the future. It is also likely that some of these civil servants will have very little savings due to reckless spending. When they get old, they will struggle to survive on their pension. They will demand for increase in pension due to their reckless spending. In the end, who pick up the tab? The tax payers.
One key question that I would like to asked is, normally, a good employer would not allow his/her employee to got into deep debt troubles. So, my question is, which dickhead in JPA allow this sort of lending to be targeted at his/her subordinates? They allowed predatory lending by RCE Capital (16% effective interest). They allowed institutions like BSN and Bank Rakyat to offers endless amount of loan to the civil servant. This thing must end before it get worse.
On the next part, I will profile MBSB. The management of MBSB is probably doing good stuff. But, their risk management skill is a bit weak. When you are running a highly levered financial institutions, you always manage your banks based on fat tail risks. The management at MBSB cut off the fat tail, focuses on steady-state as if the world would not face another crisis. Till the next series.
P.S.: Despite writing such a long piece, I may indeed be wrong due to the sheer size of the lending. Correct me if I am wrong. I do wish I am wrong due to the crazy credits binge. What I did is just adding across all the financing as disclosed by their annual report. It could also be that, the amount taken by these civil servant is used to purchase house and cars, a more proper usage of loans. But, I thought there are housing loans provided by the government. Would like to hear from civil servants with experience with these sort of lending.